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CASE STUDY

How FREENOW Reduced CPA by 19% with INCRMNTAL

Europe’s leading multi-mobility platform optimized their marketing spend and unlocked measurable incremental growth using INCRMNTAL’s always-on measurement platform.

intro
Introduction - FREENOW by Lyft is a European taxi app offering on-demand access to taxis, e-scooters, and car-sharing across major cities. 
challeng
Challenge -
FREENOW’s internal teams were highly advanced in modeling and incrementality testing, but they lacked real-time visibility into diminishing returns, seasonal fluctuations, and channel-level impact. 
solutionSolution - By integrating INCRMNTAL’s platform, FREENOW gained campaign-level incremental and marginal performance insights across all channels. 
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Value Unlocked

CPA decreased by 19% with no change in spend

Outperformed yearly benchmarks

Clarity across online & offline campaigns